Frequently Asked Questions

Frequently Asked Questions

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Visualization as a service

What are the advantages of a partnership with QuantumLight?

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With our cooperation, you benefit from numerous conditional advantages. This includes, among other things, a guaranteed, fast processing of your project. In addition to our existing processes, we can also adapt to your workflow. You will be integrated into our operations and always get an insight into the course of the project. Another advantage: You also receive the full scope of our project-accompanying visualizations. If necessary, we will work with you to develop the style or type of presentation so that the results fit your company.

What are the contractual terms?

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There is no general answer to this question, as it is based on the customer's wishes. We have various contractual starting points, which are adapted according to your wishes and mutual cooperation. We always recommend an open discussion on this topic to be able to answer all questions qualitatively. We would be happy to advise you on this without obligation.

Do I have to enter into a contract if I work with QuantumLight?

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No, you don't have to. We are always at the side of every customer so that even occasional cooperation is advantageous for you. You are welcome to carry out one or more test projects with us until you decide to work with us as a long-term partner and take advantage of intensive cooperation. We are happy to help.

Can I sell the service as my own service?

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Yes, you can. We like to stand in the background as a vital partner and bring your project to success together with you. For example, suppose you would like to integrate the 3D visualization into your service portfolio. In that case, we are also optionally available for online marketing (e.g., your website).

What is the pricing of the service offered? Do I have any influence on that?

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We discuss the pricing with you according to the requirement profile, your wishes, and contractual agreements. We deal with our prices transparently, discuss them with our customers and develop pricing that makes sense for both parties. Ultimately, it is up to you to decide on the terms and conditions under which you finally offer the service to your customers. We are at your disposal as consultants at any time.

Light visualization

How do you ensure the realistic representation of light in high-end visualizations?

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We insert the correct light files from the luminaire manufacturer into the 3D model. This enables us to ensure that the accurate and realistic properties of the luminaire, as specified by the manufacturer, are represented. We also contact the manufacturers to obtain the necessary information and thus guarantee our customers a realistic representation of the light. Together with the lighting designer, we also implement the planned light scenes.

What is the difference between a light visualization and a "usual" 3D visualization?

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With light visualization, the focus is on the physically correct representation of artificial light. Thus, the light characteristics of a luminaire or the light source (e.g., the light distribution, the beam angle, the number of lumens, or the color temperature) are displayed in an absolutely realistic manner.

How do you manage to represent the light realistically?

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In addition to using the correct light files from the manufacturer, it is just as important to use the selected materials from the (interior) architect in the 3D model to represent the effect of the light in the room with the materials realistically as possible.

How does QuantumLight work to realistically implement the corresponding light display?

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We are in close contact with lighting planners, (interior) architects, and luminaire manufacturers and obtain the necessary information to realistically represent the light in terms of characteristics and behavior. Our automated processes guarantee high quality and fast implementation. At the same time, we can ensure simple scalability in this way. Through internal correction loops in the process as well as the involvement of the customer in the correction process, we achieve the correct result together, without surprises.

What if I am not satisfied with the result?

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Your satisfaction is our top priority: We will, of course, correct any errors until you are satisfied with the end result. Occasionally, tastes and the ideas and expectations of a 3D visualization may be different. To guarantee a shared vision, we develop the style of visualization for the external presence of your company together with you.

What advantages do I have with QuantumLight over other 3D agencies?

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Unlike in many other 3D agencies, our team consists of specialists who have expertise in lighting planning, architecture, IT, and 3D visualization. QuantumLight is not just a 3D service provider: just like our customers, we share our enthusiasm for light and architecture. Combined with our experience in IT and 3D technology and automated processes, we can guarantee you constant, exceptionally high quality.

Can I submit large or multiple projects to QuantumLight?

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That's exactly what we're here for! Whether large projects or many small to medium-sized projects, we can scale every project accordingly through automated processes and our extensive network of 3D designers. We put together the necessary resources and the team to deliver the project in the desired quality and time. We work in an uncomplicated, fast and agile manner - you can rely on that.

What does a light visualization cost?

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There is no general answer to how much a 3D visualization costs, as various factors play a role in determining the price. This includes the project size, the desired level of detail, the purpose, or the complexity. Therefore, please send us a non-binding inquiry. We calculate a fair offer based on transparent pricing. You can, of course, also receive our price table.

High-end visualization

How does QuantumLight work to create a 3D visualization?

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First and foremost is the primary investigation. We receive the necessary information from the planner, such as floor plans, views, sections, materialists, etc. To understand and implement the room's architecture, we are always in close contact with the planner. After the basics have been determined, the team of 3D designers already designated for the project takes over. The project then goes through an automated process, including internal control loops, which guarantees the highest quality and fast implementation. At the same time, simple scalability is guaranteed. Through inner correction loops in the process and the involvement of the customer in the correction process, we achieve the optimal result together, without surprises.

What if I am not satisfied with the result?

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Your satisfaction is our top priority: We will, of course, correct any errors until you are satisfied with the end result. Occasionally, tastes and the ideas and expectations of a 3D visualization can be different. To guarantee a shared vision, if necessary, we will work with you to develop the style of visualization for the external presence of your company.

What are the advantages of working with QuantumLight over other 3D agencies?

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In contrast to many other 3D agencies, our team consists of specialists with in-depth lighting planning, architecture, IT, and 3D visualization. QuantumLight is not just a 3D service provider: Like our customers, we share the enthusiasm for architecture. Combined with our experience in IT and 3D technology, you benefit from experts who work with you on an equal footing.

What does a high-end visualization cost me?

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There is no general answer to how much a 3D visualization costs, as various factors play a role in determining the price. This includes the project size, the level of detail, the purpose, or the complexity. Therefore, please send us a non-binding inquiry. We calculate a fair offer based on transparent pricing.

Let us advise you. We are open to any questions.

Can I submit large or multiple projects to QuantumLight?

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That's what we're here for! Whether large projects or many small to medium-sized projects, we can scale every project accordingly through automated processes and our extensive network of 3D designers. We put together the necessary resources and the team to deliver the project in the desired quality and time. We work in an uncomplicated, fast and agile manner - you can rely on that.

Do I have any influence on the process and course of the processing?

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We allow our customers to integrate them into our processes. Depending on the project size and effort, various processing statuses are stored in our operations, which are subject to internal and external corrections with the customer. In this way, we can guarantee correct implementation and high quality. Your advantage: You always have an overview of the course of the project. There is also the option of adapting our processes to your company's workflow. We see ourselves as partners and work transparently and flexibly.

How much time does QuantumLight take to create a high-end visualization?

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There is no general answer to this question. Here, factors such as the size and complexity of the architecture or the level of detail of the visualization play an essential role. Suppose we are aware of all the factors and wishes. In that case, we will provide an exact timeline in advance when preparing the offer to prepare for it and schedule it in the project.

Project-accompanying visualization

How can QuamtumLight guarantee a quick implementation of my changes in the design process?

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Simple communication without complicated e-mail traffic: The integration into our process tools and our workflow (this can be adapted to your workflow if necessary) makes it easy for you to communicate change requests to us. Simply submit the changes directly to our internal tools. These can then be processed by our team at short notice.

How long will it take to implement my change requests?

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Among other things, the scope of the changes plays a role here. Suppose the changes do not affect the overall basic architecture so that the 3D model does not have to be recreated. In that case, you can generally expect a result within 24 hours. In the event of significant changes, we will inform you at short notice of how long we will need for the transition to work.

What does a visualization look like in the design process?

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You decide what quality and what level of detail a visualization should have. We recommend our customers not to classify the point in the design process in the upper segment but to leave out details such as plants, decorative elements, or furniture details and first "reduce" it to the essentials. In the design process, it is essential to convey the general architecture of the building, the spatial effect, and the interior of the room. It is also necessary to compare and check any interior (furniture, choice of colors, textures) to make a final decision. Together with you, we want to contribute to your solution and that of the property developer.

Are the tools you use challenging to use, and do you not need "training"?

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Our tools are easy to use without the need for training or technical understanding. In a personal conversation or a video call, we will address your wishes and workflow, show you the important part for you in our internal process and communication flow, and adapt it to your workflow if necessary. We know that our customers don't have time to deal with complicated tools or communication channels in their day-to-day business. Efficiency for both parties is, therefore, our top priority.

Product visualization

How can QuamtumLight guarantee a quick implementation of my changes in the design process?

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Simple communication without complicated e-mail traffic: The integration into our process tools and our workflow (this can be adapted to your workflow if necessary) makes it easy for you to communicate change requests to us. Simply submit the changes directly to our internal tools. These can then be processed by our team at short notice.

How long will it take to implement my change requests?

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Among other things, the scope of the changes plays a role here. Suppose the changes do not affect the overall basic architecture so that the 3D model does not have to be recreated. In that case, you can generally expect a result within 24 hours. In the event of significant changes, we will inform you at short notice of how long we will need for the transition to work.

What does a visualization look like in the design process?

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You decide what quality and what level of detail a visualization should have. We recommend our customers not to classify the level of detail in the design process in the upper segment but to leave out components such as screws or other information and initially reduce them to the essentials.
In the design process, it is crucial to represent the general design language of the product. Together we want to make your vision tangible.

Are the tools you use challenging to use, and don't you need some kind of training?

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Our tools are easy to use without any training or technical understanding on the part of the customer. In a personal conversation or a video call, we will address your wishes and workflow, show you the amount that is important for you in our internal process and communication flow and adapt it to your workflow if necessary. We are aware that our customers do not have time to deal with complicated tools or communication channels in their day-to-day business. Efficiency for both parties is, therefore, our top priority.

You can rely on it

We translate your vision and planning into a realistic 3D model. We don't just do this stoically, but with principle and process. That is why we can promise you the following guarantees by contract:

Quality guarantee

In order to fully achieve the highest standard, at least two revisions are included in each of our order offers.

Punctuality guarantee

Thanks to our standardized and agile processes, we can guarantee on-time processing.

Best price performance ratio

There are no nasty surprises with us: We offer transparent and fair prices that you can rely on. Also in the future.

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